YouSeeU is designed to be compatible with many different computers, cameras, and Internet browsers. Here are some basic requirements that ensure you have a good experience.
1. You can use a Mac or PC and desktop or laptop. iPads are supported for Sync Activities/ Virtual Classroom and Q&A activities through the use of the respective apps. Chrome and Firefox are preferred browsers.
2. For Video Assignments, an internet connection with at least 1 Mbps upload and download speed is recommended. For Sync Meeting sessions, there is an automatic download speed checker built into the user interface to assist in determining if the network is fast enough to run the application. The results from that speed check tool are:
- Green Dot: >8 Mbps - Good connection (all features will function as expected)
- Yellow Triangle: 1 Mbps - 8 Mbps -Poor connection (some features like audio will work, but video or desktop share could encounter problems)
- Red Hexagon: <1 Mbps - Bad connection (audio might work, but video features will not be reliable)
- Grey Diamond: No internet connection detected
If you want to check your network speed independently of the Sync Meeting, you can check at a website like: http://www.speedtest.net/
3. A wired Internet connection is preferred. We understand that many people use a wireless connection from school, home, or even in a public area like Starbucks. Most of the time, wireless connections are fine. But, there may be times when a wireless connection can momentarily drop data in a connection. This will cause problems if you are uploading a video file or participating in an oral exam. If you find that your wireless connection is unstable, then use a wired connection or a stable wireless connection during upload or record.
4. Your Internet browser must be up-to-date. You’re OK If you have installed or updated the browser within the past six months. The recommended browsers for best performance are Chrome and Firefox. If you run into issues using YouSeeU, start by installing a new browser as your current browser may have too many add-ons or restrictions.
5. You must have a webcam and microphone working with your computer. Most computers have ‘built in’ webcams and mics, but if yours does not they can be purchased (under $20) and added to your computer. Review your computer documentation to find the system settings for mic level and control of the webcam.
6. You may also use an external video camera or smart phone to record video for some assignment types. If using an external video camera you’ll need to be familiar with its record function and process for moving the video files from your camera to your computer for upload. Keep in mind you’ll want to record in medium to low quality settings, you do not need high quality or high definition video, this will only increase the size of the file and require further editing.
7. If you need to edit a video file to reduce the size or trim the starting or ending point, use a standard program like Microsoft Movie Maker or iMovie. These programs should be on your computer or they are easy to add.
8. If you are using a browser other than Chrome or Firefox, the in-browser recorder may require Adobe Flash if WebRTC is not supported on your computer.